Honesty in Business

Yesterday, I went to a local tire store to purchase four new tires. My car was pulling to the left and the mechanic told me that it appeared to be the tires and the not front end alignment.

The manager comes out to my car to inspect my tires and measure the tread depth. After several minutes of looking at my tires, he stands up and says, “You don’t need new tires. You still have 50% tread left.” So, I told him the problem I was having with the pull to the left.

He gives me several options to try. In fact, he offered to do a rotation as one of the options to determine if it was the tires or a front end mechanical problem. But he decided against that as I would have to wait 2 1/2 hours.

Now, this man could have sold me new tires, but he didn’t. He took the honest approach. This was so refreshing even for me. I tend to give people the benefit of the doubt first anyway, but I always love to find this kind of integrity in the business world. It gives me hope and faith in the humanity.

Guess where I’m going to buy tires when I really need them?

Michael