Keeping Your Head

If you can keep your head when all around you are losing theirs and blaming it on you, then the world is yours and all that’s in it. – Rudyard Kipling

I’m being looked at for a potential opportunity where I will have to deal with some very difficult people, day in and day out. I’ve dealt with people like this many times before. One of my skill sets is being able to handle this kind of behavior without losing my temper or my mind. It would be a very challenging and difficult position, but that doesn’t really bother me.

I’m very thankful to have had the chance to work with these difficult people. Because of them, I rarely meet someone that I can’t deal with. It’s great.

I have my own way of handling them.

  1. I don’t take any of it personal, even when it is.
  2. I don’t get emotional about the situation.
  3. I say no when it is appropriate to say no.
  4. I stick to the facts.
  5. I always tell the truth.

This five-fold technique has worked brilliantly for me. Except for #5, it did take me breaking each one of these rules to figure them out. I may not be taking this position, but it would be because of other, more personal reasons than the fact that they may be candidates for the most difficult people in the world.

Michael